COVID-19

As we continue to place an emphasis on the continued health and safety of our team members and guests, we will remain vigilant and respect and observe local, state and federal guidelines, even as they change. We are following the statements issued by Centers for Disease Control and Prevention and World Health Organization’s and following guidelines from these agencies and the local health departments. Our hearts go out to the people who have been affected by this virus. We are appreciative of all the hard work being done by the healthcare workers, local communities, and governments around the world to contain this coronavirus.

The most up-to-date information for North Carolina is located at the NCDHHS website here.

Short term rentals are still permitted with a commitment to following proper hygiene and cleaning practices that protect visitors and surrounding neighborhood residents. Below we detail the steps that we are taking, and those we ask that our guests take, to help insure that our homes and guests stay safe and healthy.
 

What if the home I'm staying in is for sale?
 

Even during these challenging times, sellers still need to sell their homes and buyers still want to view homes that are on the market. The continued safety of our guests and home owners remains our priority. All properties that are currently on the market will have a notice posted in the property description on our website. If a property you're renting is for sale, it will be subject to showing by appointment only, per your rental agreement. For your safety and convenience, we will do our best not to schedule showings while you are in the home.  Anyone entering the home will be required to wear a face mask while in the home. We will limit the time in the home to no more than 15 minutes. We appreciate your understanding and cooperation.
 

What We're Doing
 

Below are just a few of the extra steps we're taking to help insure our homes are ready for your arrival.
 
  • 24 hour blocks placed at the beginning and end of each reservation to allow for extra cleaning time.
  • Plastic/vinyl protective pillow covers on all bed pillows.
  • Towels and linens will be laundered offsite in commercial machines.
  • Welcome books and any other "high touch" items like magazines will be put away.
  • Cleaning staff will wear masks and gloves and remove their shoes (or wear disposable booties) before entering the house.
  • Only FDA approved cleaning products and CDC or medical grade disinfectants will be used.
  • Adherence to the recommendations of the Vacation Rental Management Association.
  • Our welcome package will now consist of two face masks, hand sanitizer and alcohol wipes.

What We're Asking Of Our Guests
 

Below are some things our guests can do to help us continue to insure that our homes and community stay safe.
 
  • Please stay home if you are sick or if there's a chance that you have recently been exposed to the virus. If you have tested positive to COVID-19, we ask that you confirm that you have quarantined for 14 or more days following a negative test result.
  • We encourage guests to only include members of the same household when staying in one of our homes.
  • Consider bringing your own pillows with you.
  • Maintain at least six (6) feet social distancing from other individuals, with the exception of family or household members.
  • It is recommended that you wear a cloth Face Covering when leaving home and while inside all public settings such as grocery stores, pharmacies, or other retail or public-serving businesses. A Face Covering should also be worn outdoors when you cannot maintain at least six ( 6) feet distancing from other people with the exception of family or household members. These coverings function to protect other people more than the wearer.
  • Carry hand sanitizer with you when leaving home, and use it frequently.
  • Wash hands using soap and water for at least twenty (20) seconds as frequently as possible.
  • Adherence to check in and check out times to accommodate additional cleaning protocols.
  • People with serious underlying health concerns continue to be strongly encouraged to stay home and travel only for absolutely essential purposes.